Plumbing Response Team

This contractor presents a deeply polarized review profile: a cluster of glowing 5-star reviews praising responsiveness, professionalism, and technical knowledge sits alongside a serious and detailed set of 1-star reviews alleging fraud, unlicensed work, abandoned jobs, fabricated insurance claims, and financial harm to customers. The positive reviews are heavily concentrated around a narrow date ... Read more

This contractor presents a deeply polarized review profile: a cluster of glowing 5-star reviews praising responsiveness, professionalism, and technical knowledge sits alongside a serious and detailed set of 1-star reviews alleging fraud, unlicensed work, abandoned jobs, fabricated insurance claims, and financial harm to customers. The positive reviews are heavily concentrated around a narrow date window (March 13, 2024 — three 5-star reviews on the same day) which raises significant authenticity concerns. The negative reviews are highly specific, naming individuals, describing legal and regulatory complaints, and detailing financial losses exceeding thousands of dollars, which lends them considerably more credibility. Project completion is the most damaged dimension, with multiple reviewers explicitly describing unfinished work, torn-up homes left in disrepair, and a pattern of the owner walking off jobs. Pricing is similarly compromised by allegations of fraudulent charges, undisclosed invoices, and insurance manipulation. Read less