Moon Valley Plumbing

Moon Valley Plumbing has a strong overall reputation built on a large volume of reviews spanning over a decade, with consistent praise for technician professionalism, punctuality, communication, and technical skill. Named technicians — particularly Kenny, Anthony, Cole, George, Alex, and Ryan — receive repeated commendations for knowledge, courtesy, and thoroughness. However, a meaningful clus... Read more

Moon Valley Plumbing has a strong overall reputation built on a large volume of reviews spanning over a decade, with consistent praise for technician professionalism, punctuality, communication, and technical skill. Named technicians — particularly Kenny, Anthony, Cole, George, Alex, and Ryan — receive repeated commendations for knowledge, courtesy, and thoroughness. However, a meaningful cluster of negative reviews (approximately 12–14 out of 155) raises legitimate concerns: these include an improper toilet installation causing sewage damage, a sewer repair with poor concrete work and uncompacted soil, a job abandoned mid-project, repeated missed appointments, rude office staff interactions, and at least one instance of a recurring leak after a paid repair. Pricing is generally viewed as fair to reasonable by most reviewers, but several reviewers noted costs felt high for the scope of work, and one comparison to competitors found Moon Valley significantly cheaper while another found them more expensive. Project completion is the most variable dimension — the majority of jobs were completed well, but the negative reviews disproportionately involve incomplete work, failed repairs, or poor follow-through, which meaningfully pulls this score down. Read less