MNS Plumbing

MNS Plumbing has a strong base of positive reviews praising punctuality, friendliness, and responsiveness across many technicians including Mark, Dax, Daniel, and Nick. However, several credible negative reviews meaningfully drag down the scores — particularly around pricing transparency (unexplained bills, high charges for simple jobs, a change-of-mind fee) and project completion failures (a bo... Read more

MNS Plumbing has a strong base of positive reviews praising punctuality, friendliness, and responsiveness across many technicians including Mark, Dax, Daniel, and Nick. However, several credible negative reviews meaningfully drag down the scores — particularly around pricing transparency (unexplained bills, high charges for simple jobs, a change-of-mind fee) and project completion failures (a botched re-pipe with massive holes, debris left behind, poor communication, and a mishandled water heater emergency). Professionalism scores well on average but is tempered by specific incidents of muddy boots in a fiberglass tub, phone use during jobs, and poor office communication. Experience is generally rated highly by satisfied customers, though the failed toilet installation and smoke-bomb job that was not redone properly introduce legitimate doubt. The score reflects a contractor with genuine strengths but real and documented inconsistencies that prospective customers should weigh carefully. Read less