Elite Rooter - Phoenix

Elite Rooter demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising specific workers by name for their skill and courtesy. However, the company is significantly hampered by serious pricing concerns, with numerous customers reporting dramatic price increases after initial quotes, aggressive upselling tactics, and charges substantially hig... Read more

Elite Rooter demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising specific workers by name for their skill and courtesy. However, the company is significantly hampered by serious pricing concerns, with numerous customers reporting dramatic price increases after initial quotes, aggressive upselling tactics, and charges substantially higher than competitors for identical work. Project completion issues are evident, with multiple reports of incomplete work, follow-up failures, and unresolved callbacks. Most critically, there is a documented pattern of insurance claim manipulation and aggressive pressure to file claims for damage the company may have caused, suggesting systemic business practice problems at the management level that contradict the quality work of field technicians. Read less