Complete Water Systems

Complete Water Systems earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning 2015 to 2025. Professionalism is the most frequently cited dimension, with dozens of reviewers explicitly praising punctuality, courteous communication, and responsive office staff — particularly Brynna, Trish, and field technicians Michael, Josh, Brian, Marco... Read more

Complete Water Systems earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning 2015 to 2025. Professionalism is the most frequently cited dimension, with dozens of reviewers explicitly praising punctuality, courteous communication, and responsive office staff — particularly Brynna, Trish, and field technicians Michael, Josh, Brian, Marco, and Kyle. Pricing is consistently highlighted as competitive or better than alternatives, with multiple reviewers providing direct comparisons to competitors such as Culligan, Parker and Sons, and Kinetico, and one reviewer offering a detailed cost breakdown confirming significant savings. Project completion scores are high, with the vast majority of reviews confirming jobs were finished on time, within scope, and with follow-through on warranty and callback commitments — including one instance where a tank was replaced under warranty at no charge. Experience scores are similarly strong, with reviewers repeatedly noting technicians' technical knowledge, problem-solving ability, and willingness to educate customers rather than upsell. One negative review (1-star, 2023) citing poor communication and a perceived overcharge for a UV bulb replacement is noted and factored into the scoring, preventing a ceiling score. Read less