Cactus Valley Plumbing

Cactus Valley Plumbing (operating also under prior names K&B / Kitchen and Bath Plumbing) earns strong marks for professionalism and experience, with dozens of reviewers praising named technicians — particularly Chris, Kaylor, Ronnie, Robert, and Zach — for punctuality, clear communication, friendliness, and skilled workmanship. Project completion scores well overall, with the vast majority of... Read more

Cactus Valley Plumbing (operating also under prior names K&B / Kitchen and Bath Plumbing) earns strong marks for professionalism and experience, with dozens of reviewers praising named technicians — particularly Chris, Kaylor, Ronnie, Robert, and Zach — for punctuality, clear communication, friendliness, and skilled workmanship. Project completion scores well overall, with the vast majority of jobs described as finished same-day or within a short follow-up window, and several technicians noted for going above and beyond. However, two significant negative reviews meaningfully drag down the score: one describes a deposit taken with no work performed, no refund, and complete ghosting of the customer — a serious project completion and professionalism failure — and another describes a no-answer on a weekend call. Pricing is rated conservatively at 72 due to one explicit complaint of overpricing for simple work, though the majority of pricing mentions are positive, citing fair and competitive rates with no hidden charges. The score is tempered by the presence of a severe 1-star complaint involving alleged deposit fraud, which represents a material risk signal that cannot be ignored. Read less