Ascend Plumbing

Ascend Plumbing (formerly Element Plumbing) earns a strong WW Score driven by an exceptionally large and consistent body of reviews praising professionalism, punctuality, communication, and cleanliness across dozens of jobs spanning multiple years. Project completion scores are high, with numerous reviewers noting same-day or next-day service, jobs finished completely, and no abandoned work — in... Read more

Ascend Plumbing (formerly Element Plumbing) earns a strong WW Score driven by an exceptionally large and consistent body of reviews praising professionalism, punctuality, communication, and cleanliness across dozens of jobs spanning multiple years. Project completion scores are high, with numerous reviewers noting same-day or next-day service, jobs finished completely, and no abandoned work — including one reviewer who highlighted Michael completing repairs on a holiday weekend. Pricing scores well overall, with the majority of reviewers calling rates fair, reasonable, or better than competitors, though one 2-star review from a senior on a fixed income and one 4-star review noting pricing was 'a little on the higher side' prevent a perfect score. Experience is consistently praised, with reviewers citing Michael's ability to quickly diagnose problems, go above and beyond the original scope, and handle complex jobs including tankless water heaters, main line repairs, and full remodels. Two negative signals — a 1-star review citing no response to a quote request and a 2-star review about a $225 bill surprising two seniors — are noted but represent a small fraction of the total review pool. Read less