American Plumbing and Rooter

American Plumbing and Rooter demonstrates exceptionally strong performance across all four scored dimensions, driven by a very large and detailed review base spanning 2017 to early 2025. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, responsiveness, and courteous attitude — including multiple accounts of Rich respon... Read more

American Plumbing and Rooter demonstrates exceptionally strong performance across all four scored dimensions, driven by a very large and detailed review base spanning 2017 to early 2025. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, responsiveness, and courteous attitude — including multiple accounts of Rich responding after hours, on weekends, and even on holidays. Pricing is consistently described as fair, transparent, and often significantly lower than competing quotes, with multiple reviewers noting they saved hundreds or thousands of dollars compared to other companies. Project completion scores are high, with nearly all jobs described as finished on time, within quoted price, and with strong follow-through — including a notable instance where Rich proactively reached back out to a customer to offer a newly available appointment slot. Technical experience and problem-solving ability are repeatedly highlighted, with reviewers praising accurate diagnoses, honest referrals when work was outside scope, and proactive identification of additional issues — all hallmarks of genuine expertise. Read less