American Home Water & Air

American Home Water & Air earns strong marks for professionalism, with the vast majority of reviewers praising courteous, punctual, and communicative technicians by name across many years of service. Technical experience is also well-regarded, with numerous reviewers citing knowledgeable diagnostics and skilled workmanship on water softeners, RO systems, HVAC, and plumbing. However, pricing receiv... Read more

American Home Water & Air earns strong marks for professionalism, with the vast majority of reviewers praising courteous, punctual, and communicative technicians by name across many years of service. Technical experience is also well-regarded, with numerous reviewers citing knowledgeable diagnostics and skilled workmanship on water softeners, RO systems, HVAC, and plumbing. However, pricing receives a meaningfully reduced score due to a recurring pattern of quotes not matching final bills, one reviewer documenting a $750 labor charge for under an hour of warranty work, and another describing a consistent pattern of discretionary price inflation by zip code. Project completion is the most penalized dimension: while most jobs are completed satisfactorily, there are credible, detailed negative reviews describing flooded kitchens, roof leaks caused by improper AC duct installation, dangerous unpermitted electrical work, a burst filter that caused catastrophic home flooding, repeated HVAC repair failures totaling over $4,000 with no resolution, and multiple instances of after-hours emergency calls going unanswered for hours or entirely. These serious failure cases, though a minority, are specific and credible enough to materially reduce the completion score. Read less