Brothers Plumbing and Air Conditioning

Brothers Plumbing receives overwhelmingly negative reviews, with pricing being the single most damaging dimension — the vast majority of reviewers describe quotes and final charges that are 3x to 8x higher than competitors, with multiple reviewers explicitly confirming this by getting alternative quotes or hiring other plumbers for a fraction of the cost. Professionalism is mixed: technicians ar... Read more

Brothers Plumbing receives overwhelmingly negative reviews, with pricing being the single most damaging dimension — the vast majority of reviewers describe quotes and final charges that are 3x to 8x higher than competitors, with multiple reviewers explicitly confirming this by getting alternative quotes or hiring other plumbers for a fraction of the cost. Professionalism is mixed: technicians are frequently described as polite and courteous on arrival, but the company's scheduling and follow-through are severely undermined by a no-call/no-show incident, repeated failure to return calls, and a policy of refusing to give price ranges before dispatching. Project completion is a serious concern, with at least two documented cases of work not being completed or the problem recurring within days, and one case where a refund was refused despite the issue not being fixed. Experience scores slightly higher due to a handful of positive reviews praising specific technicians, but is offset by at least one reviewer explicitly describing a technician as inexperienced and unknowledgeable about basic plumbing tasks. Read less