Alpha Rooter & Plumbing

This contractor's review profile is deeply polarized, with a cluster of detailed, credible negative reviews describing serious misconduct including fraudulent billing, abandoned work, poor workmanship, regulatory citations from the Registrar of Contractors, and dishonest communication. These negative reviews are specific, corroborated by third-party processes (BBB, ROC), and span multiple years, l... Read more

This contractor's review profile is deeply polarized, with a cluster of detailed, credible negative reviews describing serious misconduct including fraudulent billing, abandoned work, poor workmanship, regulatory citations from the Registrar of Contractors, and dishonest communication. These negative reviews are specific, corroborated by third-party processes (BBB, ROC), and span multiple years, lending them significant weight. The positive reviews, while present, are largely generic, brief, and several lack dates entirely, raising concerns about their authenticity. Project completion is the most damaged dimension, with multiple reviewers explicitly describing unfinished work, months-long delays, and jobs left in worse condition than when started. Pricing received the lowest score due to multiple credible accounts of hidden charges, inflated billing, and refusal to provide transparent cost updates. Read less