24-7 Plumbing

This contractor's review set is dominated by severe negative experiences across all four scored dimensions. Professionalism is heavily damaged by documented incidents of lying to a client, cashing a check before work was completed, using foul and inappropriate language with a tenant, and plumbers repeatedly evading direct questions about pricing — with only a small number of positive reviews des... Read more

This contractor's review set is dominated by severe negative experiences across all four scored dimensions. Professionalism is heavily damaged by documented incidents of lying to a client, cashing a check before work was completed, using foul and inappropriate language with a tenant, and plumbers repeatedly evading direct questions about pricing — with only a small number of positive reviews describing prompt, courteous service from Chuck and specific technicians. Pricing is a consistent pain point, with multiple reviewers citing charges they considered excessive, lack of upfront estimates, unexpected additional bills after work began, and one reviewer noting that a $235 cable job could be done for under $100 elsewhere with more included. Project completion is the most critically damaged dimension: one job was abandoned for over three weeks and ultimately left unfinished and sloppy, another resulted in broken pipes and a leaking sink after payment, and a toilet was left in worse condition than before — offset only slightly by a couple of reviews where problems were resolved quickly. Experience scores low due to recurring evidence of subpar workmanship including broken pipes, a crimped pipe requiring further repair, a leaking kitchen sink after installation, and a toilet left non-functional, though a few reviews do reflect competent diagnosis and problem-solving. Read less