Smith Plumbing Heating and Cooling

Smith Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous technicians across 48 mentions. Project completion is solid at 75, though several reviews cite delays, incomplete work, or follow-up issues that prevented a higher score. Experience/skill is rated 80 based on 22 mentions of knowledgeable technicians and quality workmanship. However, pricin... Read more

Smith Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous technicians across 48 mentions. Project completion is solid at 75, though several reviews cite delays, incomplete work, or follow-up issues that prevented a higher score. Experience/skill is rated 80 based on 22 mentions of knowledgeable technicians and quality workmanship. However, pricing is a significant weakness at 58—numerous reviews from 2014–2019 and some recent ones explicitly cite overcharging, price gouging, hidden fees, and estimates that far exceed actual market value. The company's overall score is dragged down by pricing concerns and a pattern of service failures in older reviews, though recent 2024–2025 reviews show improvement. Read less