Shadrach Plumbing & Cooling

Shadrach Plumbing demonstrates strong professionalism and technical expertise across multiple reviews, with technicians consistently praised for punctuality, knowledge, and courteous behavior. Project completion is solid, with jobs finished as promised and follow-through honored. However, pricing is a significant weakness—multiple reviews explicitly criticize high labor rates and lack of transpa... Read more

Shadrach Plumbing demonstrates strong professionalism and technical expertise across multiple reviews, with technicians consistently praised for punctuality, knowledge, and courteous behavior. Project completion is solid, with jobs finished as promised and follow-through honored. However, pricing is a significant weakness—multiple reviews explicitly criticize high labor rates and lack of transparent estimates, with customers reporting bills substantially exceeding part costs. The company's willingness to provide estimates and stick to them in some cases is offset by surprise billing and perceived overcharging in others. Overall, this is a competent, professional operation undermined by pricing concerns that create customer dissatisfaction despite quality work. Read less