Rocket Rooter Plumbing and Drain Service

The majority of reviews praise professionalism, friendliness, and responsiveness, with many customers specifically naming technicians like John, Casey, and Roger for courteous and thorough service. Project completion scores well overall, with numerous reviews confirming jobs were finished completely and cleanly, though one notable review describes a no-show after an initial visit and another descr... Read more

The majority of reviews praise professionalism, friendliness, and responsiveness, with many customers specifically naming technicians like John, Casey, and Roger for courteous and thorough service. Project completion scores well overall, with numerous reviews confirming jobs were finished completely and cleanly, though one notable review describes a no-show after an initial visit and another describes a misdiagnosis that inflated the scope of work. Pricing is the weakest dimension: while a few reviews praise fair or affordable rates and one mentions no hidden add-ons, two reviews raise serious concerns — one about a $3,100 charge for what turned out to be a clog, and another alleging commission-driven upselling and unnecessary work recommendations. Experience scores moderately well based on reviews citing skilled problem-solving and quality workmanship, but is tempered by the misdiagnosis complaint and the hydro-jetting customer's frustration over delayed camera follow-up. Read less