Overview of Company Customer Sentiment Analysis in May
All three reviews are uniformly negative and describe serious failures across every dimension. Professionalism is critically low — reviewers describe dishonesty, failure to return for promised follow-up work, and unlicensed operation misrepresented on business cards. Pricing concerns are severe, with allegations of charging for incomplete work, requesting additional money mid-job, and retaining ... Read more
All three reviews are uniformly negative and describe serious failures across every dimension. Professionalism is critically low — reviewers describe dishonesty, failure to return for promised follow-up work, and unlicensed operation misrepresented on business cards. Pricing concerns are severe, with allegations of charging for incomplete work, requesting additional money mid-job, and retaining a customer's more expensive parts while substituting cheaper ones. Project completion is near-zero across all reviews — jobs were left unfinished, required redoing by licensed professionals, and in one case caused active property damage (flooding). Workmanship quality is described as dangerously poor, including a cracked shower wall, uneven tile, and a toilet that still did not flush after two service visits. Read less