Athena’s Plumbing

This contractor's review profile is overwhelmingly negative across all four dimensions, with 63 of 72 reviews awarding 1 star. Professionalism is catastrophically low, with dozens of reviewers describing rude office staff, rude technicians, no-shows without courtesy calls, and in several cases threatening or abusive behavior toward customers in their own homes. Pricing scores are near-zero due to ... Read more

This contractor's review profile is overwhelmingly negative across all four dimensions, with 63 of 72 reviews awarding 1 star. Professionalism is catastrophically low, with dozens of reviewers describing rude office staff, rude technicians, no-shows without courtesy calls, and in several cases threatening or abusive behavior toward customers in their own homes. Pricing scores are near-zero due to a pervasive and well-documented pattern of fraudulent 'modification' upcharges on top of home warranty coverage, with multiple reviewers independently verifying that quoted work was unnecessary or grossly overpriced. Project completion is nearly as poor, with repeated accounts of abandoned jobs, failed repairs requiring multiple return visits that never materialized, and work left in worse condition than found. Experience scores are marginally higher only because a small number of positive reviews (9 out of 72) describe competent, efficient technicians, but these are vastly outweighed by accounts of misdiagnosis, shoddy workmanship, code violations, and outright fabricated diagnoses. Read less