Aspen Plumbing & Rooter

Aspen Plumbing earns strong marks for technical experience and knowledge, with multiple reviewers over many years praising Scott and his team for diagnosing and resolving problems correctly the first time. Professionalism is generally positive but is meaningfully dragged down by two credible 1-star reviews citing no-shows without notice, lateness, and an abandoned job — these are serious reliabi... Read more

Aspen Plumbing earns strong marks for technical experience and knowledge, with multiple reviewers over many years praising Scott and his team for diagnosing and resolving problems correctly the first time. Professionalism is generally positive but is meaningfully dragged down by two credible 1-star reviews citing no-shows without notice, lateness, and an abandoned job — these are serious reliability concerns that cannot be ignored. Project completion is similarly mixed: most jobs appear to be finished well, but one review describes a flood caused by improperly reinstalled plumbing, and another describes a job that was never started after two missed appointments. Pricing receives the most divided feedback, with some customers finding it reasonable or even a great deal, while others explicitly called it overpriced or noted a $200 charge for 35 minutes of detection work. The score reflects a contractor with genuine skill but inconsistent follow-through and some notable service failures across the review history. Read less