Rite-A-Way Services

This contractor (operating as Rite-A-Way Services and Plumbers Inc.) has an overwhelmingly negative review record across all four scored dimensions. Professionalism is catastrophically low, with dozens of reviews citing chronic no-shows, missed appointment windows, unreturned calls, rude and dismissive technicians, and outright hostile behavior toward customers. Project completion is similarly dis... Read more

This contractor (operating as Rite-A-Way Services and Plumbers Inc.) has an overwhelmingly negative review record across all four scored dimensions. Professionalism is catastrophically low, with dozens of reviews citing chronic no-shows, missed appointment windows, unreturned calls, rude and dismissive technicians, and outright hostile behavior toward customers. Project completion is similarly dismal, with repeated accounts of jobs left unfinished, incorrect diagnoses, return visits that never materialized, and work that failed shortly after completion. Pricing drew widespread complaints of fraudulent upselling, fabricated modification charges, hidden fees, and billing for work never performed. Technical experience was rated poorly across the board, with reviewers describing technicians as incompetent, undertrained, and unable to diagnose or fix basic plumbing issues that other contractors resolved quickly. The handful of positive reviews (approximately 7 out of 72) describe isolated good experiences, often with specific named technicians, but these are vastly outnumbered by detailed, credible negative accounts. Read less