Dakota Backflow Company

Dakota Backflow has a deeply mixed review profile. Loyal long-term customers — particularly commercial and HOA clients — praise the company's organized process, fair pricing, and knowledgeable technicians. However, a significant number of reviews (4 out of 8) describe serious failures in communication, scheduling, and follow-through, including missed appointments, no-shows, charging credit car... Read more

Dakota Backflow has a deeply mixed review profile. Loyal long-term customers — particularly commercial and HOA clients — praise the company's organized process, fair pricing, and knowledgeable technicians. However, a significant number of reviews (4 out of 8) describe serious failures in communication, scheduling, and follow-through, including missed appointments, no-shows, charging credit cards before confirming appointments, and failure to deliver completed paperwork. Professionalism and project completion scores are dragged down substantially by these recurring negative patterns. The most recent negative review dates to 2022, while the two most recent positive reviews are from 2023 and 2024, suggesting a possible improvement trend, but the sample size is too small to confirm this reliably. Read less