Performance Plumbing And Mechanical

Performance Plumbing & Mechanical presents a deeply mixed picture. Six of seven reviews praise JR's professionalism, responsiveness, and courteous demeanor, but the most recent review (2021) is a significant red flag: a former 5-star reviewer downgraded to 1 star specifically because JR stopped returning calls and failed to complete a previously agreed-upon installation after three contact attempt... Read more

Performance Plumbing & Mechanical presents a deeply mixed picture. Six of seven reviews praise JR's professionalism, responsiveness, and courteous demeanor, but the most recent review (2021) is a significant red flag: a former 5-star reviewer downgraded to 1 star specifically because JR stopped returning calls and failed to complete a previously agreed-upon installation after three contact attempts over many weeks. This unresolved abandonment of work heavily penalizes the Project Completion dimension, which is the highest-weighted category. Pricing feedback is consistently positive across multiple reviewers, and technical skill is praised in detail by several customers. However, the recency of the negative review — combined with the fact that all positive reviews cluster tightly in a narrow two-week window in May 2020 — raises serious concerns about reliability and current business performance. Read less