AM PM Plumbing

AM PM Plumbing has a large and broadly positive review base spanning over a decade, with many customers praising punctuality, friendliness, and technical competence across numerous technicians including Jose, Brian, Dax, Frankie, Clint, and others. However, a significant cluster of negative reviews — many specifically tied to home warranty (AHS) jobs — describes a consistent pattern of inflate... Read more

AM PM Plumbing has a large and broadly positive review base spanning over a decade, with many customers praising punctuality, friendliness, and technical competence across numerous technicians including Jose, Brian, Dax, Frankie, Clint, and others. However, a significant cluster of negative reviews — many specifically tied to home warranty (AHS) jobs — describes a consistent pattern of inflated 'modification' charges ranging from $525 to $675+ for work customers and independent contractors deemed unnecessary or grossly overpriced, which materially drags down both the pricing and project completion scores. Communication failures, including no-shows, unreturned calls, and unresponsive office staff, appear repeatedly across multiple years and represent a genuine operational weakness. The professionalism score is tempered by multiple credible accounts of rude technicians, threatening behavior over payment, and poor follow-through on estimates and callbacks. Experience scores remain relatively higher because many positive reviews specifically cite skilled diagnostics and quality workmanship, but shoddy work complaints from a minority of reviewers prevent a top-tier score. Read less