Ponderosa Plumbing & Heating

Ponderosa Plumbing and Heating has two positive reviews praising Steve's responsiveness, fair pricing, and technical knowledge, but a third review describes a complete failure to follow up with a prospective customer, which is a meaningful professionalism concern. The positive reviews highlight punctuality, good communication, and solid workmanship on drain, toilet, and water heater jobs. However,... Read more

Ponderosa Plumbing and Heating has two positive reviews praising Steve's responsiveness, fair pricing, and technical knowledge, but a third review describes a complete failure to follow up with a prospective customer, which is a meaningful professionalism concern. The positive reviews highlight punctuality, good communication, and solid workmanship on drain, toilet, and water heater jobs. However, all three reviews are older than five years (the most recent being from January 2019), which significantly limits their reliability as a reflection of current service quality. The single negative review specifically calls out unreliability and lack of communication, dragging the professionalism score down considerably. With only three reviews total and no recent data, this score should be treated with caution. Read less