Assurance Plumbing

Assurance Plumbing's review record is dominated by a severe and consistent pattern of no-call/no-show appointments, extremely wide 7–8 hour service windows that are routinely missed, and office staff described repeatedly as rude, dismissive, and even vulgar. These failures appear across many years and dozens of reviews, making the poor scores in professionalism and project completion highly reli... Read more

Assurance Plumbing's review record is dominated by a severe and consistent pattern of no-call/no-show appointments, extremely wide 7–8 hour service windows that are routinely missed, and office staff described repeatedly as rude, dismissive, and even vulgar. These failures appear across many years and dozens of reviews, making the poor scores in professionalism and project completion highly reliable. The few positive reviews — largely from direct hires rather than warranty-assigned jobs — describe Mo personally as skilled, knowledgeable, and courteous, which prevents the experience score from bottoming out entirely. Pricing data is mixed: a handful of reviewers found pricing fair or reasonable, while others reported being overcharged or pressured into unnecessary upgrades. The contrast between Mo's personal reputation and the company's operational and office conduct is a defining feature of this review set. Read less