Simply Better Plumbing and Drain

Simply Better Plumbing shows a stark divide in performance. Positive reviews (2014–2019) consistently praise professionalism, fair pricing, and skilled workmanship, with customers highlighting punctuality, honesty, and quality installations. However, recent reviews (2018–2021) reveal serious project completion failures: incorrect installations causing water damage, gas line leaks requiring cos... Read more

Simply Better Plumbing shows a stark divide in performance. Positive reviews (2014–2019) consistently praise professionalism, fair pricing, and skilled workmanship, with customers highlighting punctuality, honesty, and quality installations. However, recent reviews (2018–2021) reveal serious project completion failures: incorrect installations causing water damage, gas line leaks requiring costly rework, unresponsive follow-up on warranty claims, and no-shows despite commitments. The company's inability to honor callbacks and fix their own mistakes significantly undermines trust. While individual technicians (Eric, Louis, Don, Bart) earned praise for skill and demeanor, systemic issues with accountability and quality control have emerged, particularly in complex projects. Read less