Precision Air & Plumbing

Precision Air & Plumbing receives overwhelmingly negative reviews across all four dimensions, with the vast majority of the 72 reviews describing serious failures in professionalism, pricing, project completion, and technical competence. Professionalism is severely damaged by repeated accounts of rude customer service staff, inaccessible or dismissive management, broken scheduling promises, and no... Read more

Precision Air & Plumbing receives overwhelmingly negative reviews across all four dimensions, with the vast majority of the 72 reviews describing serious failures in professionalism, pricing, project completion, and technical competence. Professionalism is severely damaged by repeated accounts of rude customer service staff, inaccessible or dismissive management, broken scheduling promises, and no-shows — with only a small handful of positive individual technician interactions providing any upward pull. Pricing is a major flashpoint, with dozens of reviewers alleging price gouging, bait-and-switch billing, hidden charges, inflated labor costs, and fraudulent maintenance plan practices. Project completion scores are critically low due to widespread reports of abandoned or incomplete work, warranty refusals, repeated failed repair attempts, units failing within months of installation, and unresolved refund disputes. Experience scores are marginally higher than the other dimensions only because a small number of reviewers praised specific individual technicians by name, but these are far outweighed by accounts of misdiagnosis, improper installation, incompetent repairs, and work that caused additional damage to customers' homes. Read less