Monkey Wrench Plumbing

The contractor demonstrates strong overall performance across a large review base spanning over a decade, with the majority of customers praising punctuality, friendliness, and responsiveness — particularly in emergency situations. However, professionalism and pricing scores are meaningfully dragged down by a recurring pattern of negative reviews citing upselling attempts, hidden or inflated cha... Read more

The contractor demonstrates strong overall performance across a large review base spanning over a decade, with the majority of customers praising punctuality, friendliness, and responsiveness — particularly in emergency situations. However, professionalism and pricing scores are meaningfully dragged down by a recurring pattern of negative reviews citing upselling attempts, hidden or inflated charges, missed appointments without notice, poor follow-through on callbacks, and at least one instance of alleged dishonesty regarding filter replacement. Project completion scores moderately well given the volume of successfully completed jobs, but several reviews describe abandoned work, unresolved issues requiring a second plumber, and a failed solder joint that caused foundation damage. Experience scores are solid, with many reviewers praising technical knowledge and problem-solving, though a handful of reviews note substandard workmanship that required correction by other contractors. The score reflects a genuinely capable operation with meaningful but non-trivial service consistency issues. Read less