AZ Preferred Plumbing

AZ Preferred Plumbing has a deeply polarized review history spanning 2014–2024. Older reviews (2014–2018) are predominantly positive, praising responsiveness, professionalism, and fair pricing, while reviews from 2019 onward shift sharply negative with repeated complaints about hidden charges, no upfront quotes, incomplete work, and rude or unresponsive communication. Pricing is the weakest di... Read more

AZ Preferred Plumbing has a deeply polarized review history spanning 2014–2024. Older reviews (2014–2018) are predominantly positive, praising responsiveness, professionalism, and fair pricing, while reviews from 2019 onward shift sharply negative with repeated complaints about hidden charges, no upfront quotes, incomplete work, and rude or unresponsive communication. Pricing is the weakest dimension, with multiple reviewers explicitly calling out charges of $300–$800 for short jobs, no estimates provided before work began, and prices described as far above competitor quotes. Project completion is also significantly damaged by reviews describing abandoned jobs, work left unfinished, and a serious allegation of deliberate damage covered up on a foundation repair. Professionalism scores moderately due to a mix of genuinely praised technicians in earlier years versus more recent reports of rudeness, no-shows, and deceptive referral practices. The experience dimension shows a similar split, with skilled work noted in earlier reviews but clear diagnostic failures and incompetence described in several later ones. Read less