Medina Plumbing

Medina Plumbing has a strong base of positive reviews spanning over a decade, with consistent praise for professionalism, fair pricing, technical skill, and punctuality across many reviewers. However, several credible negative reviews meaningfully drag down the scores: one reviewer documented repeated no-shows across 3–4 appointments, another reported 4 unreturned calls over two weeks, and a thi... Read more

Medina Plumbing has a strong base of positive reviews spanning over a decade, with consistent praise for professionalism, fair pricing, technical skill, and punctuality across many reviewers. However, several credible negative reviews meaningfully drag down the scores: one reviewer documented repeated no-shows across 3–4 appointments, another reported 4 unreturned calls over two weeks, and a third described serious unresolved workmanship issues including a leaking pipe, improperly installed insulation, and a malfunctioning tankless water heater after multiple follow-up attempts. These are not minor complaints — they directly contradict the positive pattern and indicate inconsistency in reliability and follow-through. Pricing and experience scores remain relatively strong due to numerous specific, credible positive mentions, but project completion is penalized due to the documented failure to follow through on callbacks and a significant installation quality complaint. The overall WW Score reflects a contractor with genuine strengths but meaningful reliability risks that prospective customers should weigh carefully. Read less