General Plumbing

General Plumbing demonstrates solid competency across all dimensions, with particular strength in technical experience and pricing fairness. However, the company exhibits significant inconsistency in professionalism and customer service delivery. While many reviews praise punctuality, cleanliness, and knowledgeable technicians (particularly Miguel and Jim), multiple recent reviews document serious... Read more

General Plumbing demonstrates solid competency across all dimensions, with particular strength in technical experience and pricing fairness. However, the company exhibits significant inconsistency in professionalism and customer service delivery. While many reviews praise punctuality, cleanliness, and knowledgeable technicians (particularly Miguel and Jim), multiple recent reviews document serious professionalism failures including rudeness, disrespect, refusal to take responsibility for errors, and poor communication. Project completion is generally reliable, though one critical failure involved leaving debris that damaged customer property. The WW Score of 76.8 reflects a company with strong fundamentals undermined by recurring interpersonal and accountability issues. Read less