Emergency Air

Emergency Air receives a critically low WW Score of 42.3, driven primarily by severe pricing concerns and significant project completion failures. While individual technicians frequently demonstrate professionalism and technical knowledge (evidenced by 42 mentions of positive professional conduct and 28 mentions of skilled work), the company systematically undermines trust through aggressive upsel... Read more

Emergency Air receives a critically low WW Score of 42.3, driven primarily by severe pricing concerns and significant project completion failures. While individual technicians frequently demonstrate professionalism and technical knowledge (evidenced by 42 mentions of positive professional conduct and 28 mentions of skilled work), the company systematically undermines trust through aggressive upselling, deceptive pricing practices, and failure to honor commitments. Pricing dimension scores only 28/100 based on 38 explicit mentions of overcharging, hidden fees, and markups ranging from 5-10x cost. Project completion scores 45/100 due to 35 mentions of incomplete work, installation defects, no-shows, and unresolved callbacks. The disconnect between individual technician quality and systemic company failures is stark and consistent across reviews. Read less