Call Us Plumbing

Call Us Plumbing presents a deeply split profile across its review history. On the positive side, field technicians — particularly Willy, Billy, and Josh — are repeatedly praised for punctuality, professionalism, knowledge, and going above and beyond, especially in home warranty contexts. However, a significant and consistent thread of negative reviews targets phone and scheduling staff (most ... Read more

Call Us Plumbing presents a deeply split profile across its review history. On the positive side, field technicians — particularly Willy, Billy, and Josh — are repeatedly praised for punctuality, professionalism, knowledge, and going above and beyond, especially in home warranty contexts. However, a significant and consistent thread of negative reviews targets phone and scheduling staff (most notably a person named Mike in older reviews) for rude, dismissive, and unprofessional behavior, which materially drags down the professionalism score. Project completion is similarly mixed: many jobs are resolved efficiently in a single visit, but there are credible accounts of misdiagnosis, abandoned work, uncharged refunds never issued, and technicians failing to show up or respond — these are serious flags that prevent a high completion score. Pricing feedback is limited but generally positive, with one reviewer specifically praising transparent hourly billing and no upselling. The review base spans 2015–2024, with the most recent reviews (2023–2024) trending more positively, suggesting possible improvement over time, though isolated failures still appear in the recent period. Read less