Simpson Plumbing

Simpson Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism (86.5) and solid project completion (84.0). The company excels in punctuality, communication, and technical skill, with numerous reviews praising courteous technicians and thorough workmanship. However, pricing emerges as a notable weakness (71.0), with multiple customer... Read more

Simpson Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism (86.5) and solid project completion (84.0). The company excels in punctuality, communication, and technical skill, with numerous reviews praising courteous technicians and thorough workmanship. However, pricing emerges as a notable weakness (71.0), with multiple customers citing unexpectedly high costs, lack of transparency in estimates, and perceived overcharging for labor-intensive work. While most recent reviews (past 12 months) are highly positive, older reviews reveal recurring concerns about pricing practices and occasional service lapses. The company's strength in execution is somewhat undermined by pricing friction. Read less