A & C Plumbing Concepts

A&C Plumbing Concepts has a deeply mixed record across all four dimensions. Professionalism is the most frequently mentioned dimension and is significantly dragged down by multiple explicit complaints of rudeness, failure to return calls, and unprofessional behavior — including a threatening voicemail and a technician who left water on the floor — offset by genuine praise for courteous, on-tim... Read more

A&C Plumbing Concepts has a deeply mixed record across all four dimensions. Professionalism is the most frequently mentioned dimension and is significantly dragged down by multiple explicit complaints of rudeness, failure to return calls, and unprofessional behavior — including a threatening voicemail and a technician who left water on the floor — offset by genuine praise for courteous, on-time technicians like Jacob and Joe. Pricing is similarly split, with several reviewers calling costs fair or reasonable while others explicitly complained of overcharging, a $190 charge for a $5 part, and a $1,000 pipe estimate that raised serious concerns. Project completion scores moderately, with several positive accounts of jobs finished on time and as promised, but undermined by one detailed account of chronic no-shows, incomplete work, and a damaged bathtub that could not be repaired. Experience scores in the low-to-mid range: skilled work is documented in multiple reviews, but the lengthy 2014 review describes a technician who failed to locate a leak, performed unrequested work, and ultimately misdiagnosed the entire problem. Read less