Capitol Plumbing & Rooter

Professionalism is the most-mentioned dimension and tells a mixed story: five reviews praise politeness, punctuality, and courteous communication, but one review describes a severely rude phone interaction from the business owner, and another describes being ignored for three months after a partial repair. Project completion is similarly split — several jobs were finished same-day with good foll... Read more

Professionalism is the most-mentioned dimension and tells a mixed story: five reviews praise politeness, punctuality, and courteous communication, but one review describes a severely rude phone interaction from the business owner, and another describes being ignored for three months after a partial repair. Project completion is similarly split — several jobs were finished same-day with good follow-through, but one reviewer was explicitly left without a resolution after a part was allegedly removed, representing a serious abandonment-of-work concern. Experience scores moderately well, with multiple reviewers noting correct diagnosis, proper tools, and quality workmanship, though the incomplete repair job tempers that score. Pricing data is thin, with only two mentions, both positive (fair pricing, no upsell), so that score carries limited confidence. Read less