A Better Choice Plumbing

The majority of reviews praise professionalism, friendliness, and responsiveness across multiple service calls, supporting a reasonable professionalism score. However, one credible 1-star review raises a significant pricing concern — a customer was charged $550 for a job another plumber quoted at $215, and the contractor refused to provide an itemized receipt, which meaningfully drags down the p... Read more

The majority of reviews praise professionalism, friendliness, and responsiveness across multiple service calls, supporting a reasonable professionalism score. However, one credible 1-star review raises a significant pricing concern — a customer was charged $550 for a job another plumber quoted at $215, and the contractor refused to provide an itemized receipt, which meaningfully drags down the pricing dimension. Project completion and experience scores are moderately positive, with reviewers citing clean work, timely service, and successful repairs across a range of plumbing jobs. The driving-behavior review (1-star, 2014) was excluded from scoring as it contains no usable data about plumbing services. Recency is a concern — several positive reviews are from 2018 and 2019, with only two from 2022, limiting confidence in current performance. Read less