K & L Plumbing & Heating

This single review documents severe failures across all dimensions. The plumber left a boiler cover off after startup, directly causing water damage when a pipe burst. The company refused accountability, demanded full payment before completing work, withheld service in freezing conditions, and overcharged significantly ($640 vs. $380 for parts). However, a WW Score cannot be reliably calculated fr... Read more

This single review documents severe failures across all dimensions. The plumber left a boiler cover off after startup, directly causing water damage when a pipe burst. The company refused accountability, demanded full payment before completing work, withheld service in freezing conditions, and overcharged significantly ($640 vs. $380 for parts). However, a WW Score cannot be reliably calculated from a single review, as one customer's experience—however detailed—does not provide sufficient data to establish patterns or confidence in the contractor's typical performance. Read less