John The Handyman

This contractor shows highly polarized performance across reviews. Two older reviews (2020, 2022) praise extensive work quality, responsiveness, and technical expertise, while a recent 2023 review documents serious professionalism failures including dismissive communication, refusal to accommodate standard industry requests, and apparent fee retention without service delivery. The professionalism ... Read more

This contractor shows highly polarized performance across reviews. Two older reviews (2020, 2022) praise extensive work quality, responsiveness, and technical expertise, while a recent 2023 review documents serious professionalism failures including dismissive communication, refusal to accommodate standard industry requests, and apparent fee retention without service delivery. The professionalism score is dragged down significantly by the documented unprofessional behavior (snapping at customer, ignoring messages, refusing itemized quotes). Project completion and experience scores are supported only by the two positive reviews with no negative evidence, but mention count is low. The stark contradiction between reviews and recency of the negative experience create substantial reliability concerns. Read less