H & M Plumbing & Heating

H&M Plumbing demonstrates strong overall performance with particular strengths in project completion and technical expertise. Eight reviews explicitly praise professionalism, responsiveness, and courteous behavior, though one significant complaint about punctuality and scheduling reliability tempers this score. The company excels at diagnosing and solving complex plumbing problems efficiently. How... Read more

H&M Plumbing demonstrates strong overall performance with particular strengths in project completion and technical expertise. Eight reviews explicitly praise professionalism, responsiveness, and courteous behavior, though one significant complaint about punctuality and scheduling reliability tempers this score. The company excels at diagnosing and solving complex plumbing problems efficiently. However, pricing transparency is a notable weakness: while several reviews cite reasonable rates, one detailed complaint describes a $1,062 invoice for a 2-hour job as excessive and lacking transparency, and the company's refusal to take responsibility for resulting water damage significantly damaged customer trust. The WW Score of 82.3 reflects solid workmanship and service reliability offset by pricing concerns and one serious customer relations failure. Read less