Burton Repair

Burton Repair / Kevin Powell's operation presents a deeply mixed and concerning picture across all dimensions. While two positive reviews praise professionalism, responsiveness, and fair pricing, three substantive negative reviews describe serious failures: abandoned or incomplete work, dishonest billing practices, poor workmanship (leaking gas lines, collapsing structures, non-functional electric... Read more

Burton Repair / Kevin Powell's operation presents a deeply mixed and concerning picture across all dimensions. While two positive reviews praise professionalism, responsiveness, and fair pricing, three substantive negative reviews describe serious failures: abandoned or incomplete work, dishonest billing practices, poor workmanship (leaking gas lines, collapsing structures, non-functional electrical outlets), and refusal to honor callbacks. The negative reviews are highly detailed and specific, lending them significant credibility and pulling scores down sharply. Pricing is flagged as a major concern, with one reviewer citing nearly $10,000 for an unfinished job and another noting no documentation for materials used. Project completion is the most alarming dimension, with multiple reviewers explicitly stating work was left unfinished, defective, or fraudulently billed. Read less