Alkota Plumbing & Heating

Alkota Plumbing & Heating receives overwhelmingly negative reviews across all four scored dimensions, with only 3 of 14 reviews being positive. Pricing is the most consistently criticized dimension, with multiple reviewers citing rates equivalent to $475–$700 per hour, unexpected charges, and billing discrepancies including a disputed $16 materials charge when no parts were supplied. Project com... Read more

Alkota Plumbing & Heating receives overwhelmingly negative reviews across all four scored dimensions, with only 3 of 14 reviews being positive. Pricing is the most consistently criticized dimension, with multiple reviewers citing rates equivalent to $475–$700 per hour, unexpected charges, and billing discrepancies including a disputed $16 materials charge when no parts were supplied. Project completion is severely undermined by repeated accounts of unresolved issues requiring multiple return visits, a boiler installation that took four or more follow-up trips to function, and at least one case where the root cause was never properly diagnosed. Experience and workmanship are called into serious question by a detailed account of unnecessary part replacements totaling over $1,400, a gas leak following a furnace installation, and a technician leaving an intake pipe disconnected in an unsafe configuration. Professionalism suffers from reports of missed appointments, poor communication, unanswered callbacks, and at minimum one instance of a customer being effectively hung up on. Read less