Alaska Plumbing Service

Alaska Plumbing Service presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by multiple explicit complaints about poor attitude, lack of responsiveness (4-day no-callback), disrespectful behavior, and a technician who closed a window without asking and insulted a customer's vehicle — these are not minor incidents. Pricing is a relativ... Read more

Alaska Plumbing Service presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by multiple explicit complaints about poor attitude, lack of responsiveness (4-day no-callback), disrespectful behavior, and a technician who closed a window without asking and insulted a customer's vehicle — these are not minor incidents. Pricing is a relative bright spot, with several reviewers explicitly praising fair, affordable, and competitive pricing, though one reviewer noted billing for drive time as a concern. Project completion is the most damaging dimension: at least three reviews describe work that was not completed correctly or at all — a hot water heater repair that failed and worsened, a blockage that could not be cleared after $650 and multiple visits, and a valve removal that left a system non-functional. Experience scores reflect a split between genuinely skilled, knowledgeable work praised in positive reviews and clear technical failures and bad recommendations described in negative ones. The overall WW Score of 62.1 reflects a contractor with real capability but a documented pattern of serious service failures. Read less