24hr Arctic Services

Arctic Sewer and Drain earns strong marks across all four dimensions, driven by a large volume of reviews praising responsiveness, friendliness, and fair pricing. Professionalism scores are high but tempered by two notable negative reviews: one citing poor advice and misdiagnosis (2020), and a detailed 2012 account of repeated no-shows, disrespect for the customer's time, and a suspicious coincide... Read more

Arctic Sewer and Drain earns strong marks across all four dimensions, driven by a large volume of reviews praising responsiveness, friendliness, and fair pricing. Professionalism scores are high but tempered by two notable negative reviews: one citing poor advice and misdiagnosis (2020), and a detailed 2012 account of repeated no-shows, disrespect for the customer's time, and a suspicious coincidence following a water heater inspection. Project completion scores are similarly strong overall but are pulled down by a 2017 review where a technician fixed a furnace but failed to address a concurrent water leak, and the 2020 misdiagnosis complaint. Pricing feedback is consistently positive, with multiple reviewers explicitly noting affordability and fair rates, including one dramatic example where Arctic's quote was a fraction of a competitor's. Experience scores reflect genuine technical praise across many reviews but are moderated by the misdiagnosis complaint and the 2012 pattern of over-commitment and underdelivery. Read less