John Wayne Plumbing

John Wayne Plumbing demonstrates strong professionalism with friendly, courteous technicians who communicate well and maintain clean workspaces. However, the company is held back by significant pricing concerns—customers report high costs relative to competitors and lack of warranty coverage—and inconsistent project completion, including a critical failure to follow up on a quote after 2+ week... Read more

John Wayne Plumbing demonstrates strong professionalism with friendly, courteous technicians who communicate well and maintain clean workspaces. However, the company is held back by significant pricing concerns—customers report high costs relative to competitors and lack of warranty coverage—and inconsistent project completion, including a critical failure to follow up on a quote after 2+ weeks and a drain cleaning that failed within 48 hours. Experience and technical skill are evident in complex installations and problem-solving, but execution gaps and customer service issues (phone receptionist behavior, lack of callbacks) create trust deficits that offset technical competence. Read less