Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and describe serious failures across multiple dimensions. Professionalism is critically low, with both reviewers reporting complete non-responsiveness after work was completed — one contractor went silent for over a week despite daily contact attempts, and the other repeatedly promised but never delivered an invoice. Pricing is flagged as deeply probl... Read more
Both available reviews are strongly negative and describe serious failures across multiple dimensions. Professionalism is critically low, with both reviewers reporting complete non-responsiveness after work was completed — one contractor went silent for over a week despite daily contact attempts, and the other repeatedly promised but never delivered an invoice. Pricing is flagged as deeply problematic, with one review alleging fraudulent double-billing totaling nearly $800 for a faucet installation and a failure to provide any receipt or invoice. Project completion is near-zero in both cases: one installation resulted in a blown coupling rendering the unit inoperable, and the other involved disputed, undocumented work with no follow-through. Experience is called into question by the failed pump installation that caused immediate equipment failure. With only two reviews, the WW Score cannot be reliably calculated, but all available signals are severely negative. Read less