Find Nearby Plumbers In Mobile, Alabama

Wagner Plumbing (Jeff) demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest dimension, with 26 reviews explicitly praising punctuality, responsiveness, politeness, and courteous demeanor. Project completion is equally strong with 24 mentions confirming on-time delivery, thorough work, and follow-through on commitments. Pricing receives strong support from 16 reviews highlighting fair quotes, transparency, and value for money. Experience is well-documented across 18 reviews emphasizing technical skill, problem-solving ability, and quality workmanship. The WW Score of 93.2 reflects a highly reliable contractor with minimal weaknesses.

• One negative review (1-star, 2013-06-11) alleges hourly billing practices, phone usage during work, and incomplete electrical work on dishwasher installation. This is a significant outlier among 32 positive reviews and suggests either a past service issue or potential fake negative review. However, it is treated as legitimate data and factored into scoring.
• Three reviews contain only 'unknown' text with 5-star ratings (2015-12-22, 2015-06-22, 2014-12-18), providing no usable evidence. These were excluded from analysis.
• One review (2024-10-12) is extremely brief ('There was a fast guy 👌') with minimal detail, though it does support professionalism and speed claims.
• Most reviews (24 of 33) are older than 12 months, with only 5 reviews from 2024 and 3 from 2021-2023. Recent data is limited, though recent reviews align with historical pattern.
• All usable reviews are 5-star except one 1-star review, creating a heavily skewed distribution. While this could suggest fake reviews, the detailed nature of most positive reviews and the presence of one credible negative review suggest authentic feedback rather than coordinated fake reviews.

This WW Score of 93.2 is highly reliable and should be trusted as a strong indicator of contractor quality, supported by 32 usable reviews with consistent evidence across all dimensions. However, the age of most reviews (pre-2023) and the single credible negative review from 2013 suggest obtaining recent references before engagement to confirm current service standards remain consistent.

Surfside Plumbing demonstrates exceptional performance across all four dimensions. Yaniv consistently receives praise for responsiveness, same-day or next-day service, and professional demeanor. Customers explicitly highlight fair pricing, transparent quotes, and willingness to work within budget constraints. Project completion is strong with multiple mentions of thorough work, preventative measures, and follow-through on complex jobs. Technical expertise is evident through detailed problem diagnosis, customer education, and handling of emergency situations including holiday calls. The company's ability to balance speed with quality workmanship is a recurring theme.

• All 15 reviews are 5-star ratings with no negative feedback — this is statistically unusual and warrants caution
• Review from 2024-06-25 is generic praise with no specific details about work performed, unlike other reviews
• Most reviews (13 of 15) are from 2021-2022; only 2 reviews from 2024. Recency is limited
• Repetitive positive language across reviews (e.g., 'highly recommend,' 'professional,' 'knowledgeable') suggests possible review curation or selection bias
• No negative reviews present despite 15 total reviews analyzed — consider whether this represents a complete review set or curated sample

While the WW Score of 89.2 is supported by consistent positive mentions across all dimensions with HIGH confidence, the absence of any critical feedback, concentration of older reviews, and uniformly perfect ratings suggest this may represent a curated or incomplete review sample rather than a fully representative population. The score should be considered reliable for what it measures but may not reflect the full customer experience spectrum.

Jordan and Pro Plumb Inc. receive overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently praised attribute — reviewers consistently highlight punctuality, communication, responsiveness, and a personable attitude. Pricing is described as fair, transparent, and competitive across multiple reviews, with one reviewer specifically noting Jordan avoided unnecessary upselling. Project completion scores are strong, with multiple reviewers describing jobs finished efficiently, same-day or next-day service, and thorough follow-through even on complex multi-hour jobs. Experience and technical skill are well-documented across a wide variety of job types including re-pipes, gas leak repairs, water heater replacements, sewer line work, and leak detection, with reviewers consistently noting Jordan's diagnostic ability and quality of workmanship. The only meaningful caution is the presence of duplicate reviews and a review set that spans several years, with older reviews carrying slightly less weight.

• DUPLICATE REVIEWS DETECTED: Two pairs of near-identical reviews were found. The review dated 2023-08-06 and 2023-08-05 are virtually word-for-word identical. The reviews dated 2019-06-11 and 2018-10-28 are also virtually word-for-word identical. These duplicates were counted only once each for scoring purposes.
• RECENCY NOTE: Several reviews date back to 2017, 2018, and 2019 — more than 5 years old. While consistent with recent reviews in tone and content, older reviews were given reduced weight. The majority of high-detail reviews are from 2024–2025, which supports confidence in current performance.
• ALL 5-STAR RATINGS: Every review is rated 5 stars with no negative or mixed feedback present. While the review content is largely specific and detailed (reducing fake review risk), the complete absence of any critical feedback warrants mild caution. The specificity of most reviews (named jobs, named situations, named outcomes) reduces but does not eliminate this concern.
• ONE VAGUE REVIEW: The review reading only 'Very reliable' (2021-06-10) provides no usable dimensional data and was excluded from dimension scoring.

This WW Score is based on 21 usable reviews (after deduplication) with strong mention counts across all four dimensions and a majority of detailed, specific reviews from the past 12–18 months, making it a reasonably reliable indicator of current contractor quality — tempered slightly by the all-5-star pattern and presence of duplicate submissions.

Williams Plumbing (Rick) demonstrates consistently strong performance across all four dimensions. Professionalism is the strongest pillar, with 67 mentions emphasizing punctuality, responsiveness, politeness, and communication. Pricing receives high marks across 32 mentions, with customers repeatedly praising fair quotes, honesty, and refusal to upsell. Project completion is solid with 58 mentions confirming timely job delivery and follow-through. Experience is well-documented across 41 mentions highlighting technical skill, problem-solving, and knowledgeable workmanship. The business shows particular strength in emergency response and customer care. Three negative reviews (ratings 1-2) are present but represent outliers in an otherwise overwhelmingly positive dataset.

• Three negative reviews detected (2023-03-13, 2021-07-30, 2014-08-13, 2013-10-01): One alleges dishonesty about breaking a countertop; one describes failure to diagnose a pinhole leak after multiple visits; one claims incompetence or kickback scheme; one reports failure to follow up on scheduling callbacks. These are genuine complaints that warrant attention despite the overall positive trend.
• Potential pattern of office/administrative issues noted in 2015-06-16 review: miscommunication between office staff and field plumbers, phone number errors, scheduling confusion. This suggests operational inconsistency at the administrative level, though field work quality remains high.
• Very high concentration of 5-star reviews (97 out of 101) creates a skew toward positive sentiment. While not necessarily fake, the uniformity is notable. However, reviews contain specific details (hydrojetting, water heater replacement, pinhole leaks, gas line work, etc.) and varied dates spanning 18 years, reducing likelihood of coordinated fake reviews.
• Most reviews are from 2020 onward (approximately 70%), with strong recent activity (2025, 2024, 2023). Older reviews (2006-2015) are sparse but consistently positive, suggesting long-term reliability.

This WW Score of 88.2 is highly reliable, based on 101 reviews with strong mention counts across all dimensions (32-67 mentions each). The score reflects genuine customer satisfaction with field work quality, though administrative/office communication issues have been documented. The three negative reviews are legitimate outliers that prevent a higher score and should be considered in context. Confidence is HIGH across all dimensions.

David and American Plumbing Professionals receive consistently strong praise across all four scored dimensions. Professionalism is the most frequently cited strength, with reviewers repeatedly highlighting punctuality, clear communication, courteous attitude, and responsiveness — including same-day and next-day availability. Pricing is explicitly called out as reasonable, fair, or competitive across a large number of reviews, with multiple reviewers noting no hidden charges and transparent estimates. Project completion is well-supported, with reviewers describing jobs finished promptly, callbacks honored at no charge, and follow-through on complex multi-visit work. Experience and technical skill are affirmed through references to correct diagnoses, clean workmanship, knowledge-sharing with clients, and successful resolution of challenging jobs such as gas leaks, warranty advocacy, and multi-system repairs.

• 9 of 36 reviews contain no text (blank or near-blank entries with only a star rating). These were excluded from dimension scoring as they provide no usable evidence.
• Two reviews dated 2015 and 2016 are significantly outdated (9–10 years old) and were given minimal weight in scoring.
• All reviews carry a 5-star rating with zero negative or mixed reviews present. While the detailed reviews appear genuine and specific, the complete absence of any critical feedback across 36 reviews warrants mild caution.
• Several reviews share the same date (2024-06-09, 2025-05-10, 2020-06-10), which may indicate batch submissions. However, the review content where present is sufficiently varied and specific to not strongly suggest fabrication.
• One review contains only the word 'unknown' and was excluded from scoring.

This WW Score is based on a solid volume of detailed, specific reviews spanning multiple years and covering all four dimensions with HIGH confidence, making it a reasonably trustworthy representation of contractor quality — though the complete absence of any negative feedback and the presence of 9 blank reviews slightly temper full confidence.

Ellison Plumbing demonstrates strong professionalism across multiple reviews, with consistent praise for punctuality, communication, friendliness, and responsiveness (7 mentions, 92/100). Project completion is solid with timely work and problem resolution (6 mentions, 80/100), though one significant 2023 warranty issue with a new build suggests occasional follow-through gaps. Pricing is favorable relative to competitors, with multiple mentions of fair or lower-than-expected costs (3 mentions, 82.5/100). Technical experience is well-regarded with skilled diagnostics and quality workmanship (4 mentions, 88/100). The WW Score of 87.2 reflects a reliable, professional contractor with strong customer service, though the sample includes older reviews (2016, 2018) and one serious defect claim that moderately tempers confidence.

• One critical negative review (2023-01-12) reports defective plumbing work on a new build (busted sewer and water lines), which directly contradicts the overwhelmingly positive pattern. This is a legitimate quality/completion concern, not a fake review.
• Review from 2016 and 2018 are significantly older (6-8 years); recent reviews (2024, 2022) show consistent quality, but older data may not reflect current operations.
• The 2023 negative review is the only one mentioning a serious defect; all other reviews are 5-star with specific, detailed praise. While not necessarily fake, the stark contrast warrants caution.

This score is reliable for assessing current professionalism and customer service (recent 2024 reviews strongly support this), but the 2023 defect claim and lack of recent negative feedback suggest the project completion score may be slightly optimistic; use this score with awareness that quality issues may occasionally occur on complex jobs.