One Call Plumbing Service

One Call Plumbing has a deeply mixed and largely concerning review record. Professionalism is severely damaged by a high volume of explicit complaints about no-shows, failure to return calls, hanging up on customers, dishonest communication, and at least one technician behaving erratically and tracking mud into a home. Project completion is the weakest dimension, with numerous reviews describing a... Read more

One Call Plumbing has a deeply mixed and largely concerning review record. Professionalism is severely damaged by a high volume of explicit complaints about no-shows, failure to return calls, hanging up on customers, dishonest communication, and at least one technician behaving erratically and tracking mud into a home. Project completion is the weakest dimension, with numerous reviews describing abandoned jobs, unresolved problems, promises to return that were never honored, and customers left without running water for days. Experience scores are pulled down by documented incidents of a technician failing to diagnose a leak that a non-professional customer identified in minutes, improper workmanship causing flooding, and arriving without adequate tools or parts. Pricing receives a moderate score because a handful of reviews praise fair or affordable pricing, but this is offset by at least two explicit complaints about price-switching and feeling scammed. The positive reviews, while genuine in some cases, are outnumbered and outweighed by the volume and specificity of negative experiences. Read less