Hansen Super Techs

Hansen Heating & Air shows significant inconsistency in service quality. While recent reviews (past 6 months) are predominantly positive with strong professionalism and efficiency ratings, older reviews reveal a troubling pattern of price gouging, incomplete repairs, and poor follow-through. The company excels in initial responsiveness and technician friendliness but struggles with fair pricing tr... Read more

Hansen Heating & Air shows significant inconsistency in service quality. While recent reviews (past 6 months) are predominantly positive with strong professionalism and efficiency ratings, older reviews reveal a troubling pattern of price gouging, incomplete repairs, and poor follow-through. The company excels in initial responsiveness and technician friendliness but struggles with fair pricing transparency, warranty honoring, and project completion accountability. Multiple customers report being charged 2-5x market rates for simple repairs, and several document unresolved installation defects. The stark contrast between glowing recent reviews and damaging older complaints suggests either significant operational changes or potential review manipulation. Read less