Dowsey Plumbing-Air Conditioning & Service Co

Dowsey Plumbing shows a mixed performance profile with significant inconsistency across reviews. Professionalism scores moderately well (68) based on multiple mentions of prompt response times and courteous technicians, though several reviews cite poor follow-up communication and unresponsiveness to callbacks. Project completion is notably weak (55), with multiple reviews documenting unresolved is... Read more

Dowsey Plumbing shows a mixed performance profile with significant inconsistency across reviews. Professionalism scores moderately well (68) based on multiple mentions of prompt response times and courteous technicians, though several reviews cite poor follow-up communication and unresponsiveness to callbacks. Project completion is notably weak (55), with multiple reviews documenting unresolved issues, abandoned work, and failure to return for promised follow-up visits. Pricing concerns emerge across three reviews, with customers reporting full charges for minimal work and high bills relative to service value. Technical experience is rated higher (82) where mentioned, with positive comments on technician knowledge, but this is undermined by the failure to actually resolve problems in several cases. The company's long history and some loyal customers suggest capability, but recent reviews (2018-2022) reveal serious reliability issues. Read less