Tile Works

Tileworks demonstrates strong technical expertise and workmanship, with consistently praised attention to detail and tile knowledge across multiple reviews. Professionalism is generally high, with punctuality and communication frequently mentioned positively, though two significant communication failures (2019 non-response and 2015 delayed estimate) and one major project delay (2015 kitchen renova... Read more

Tileworks demonstrates strong technical expertise and workmanship, with consistently praised attention to detail and tile knowledge across multiple reviews. Professionalism is generally high, with punctuality and communication frequently mentioned positively, though two significant communication failures (2019 non-response and 2015 delayed estimate) and one major project delay (2015 kitchen renovation took 2+ weeks over quote) create notable concerns. Pricing is perceived as fair and competitive, with customers feeling they received good value. However, the 2015 kitchen project revealed quality control issues with uneven grout lines and tile depth inconsistencies, and responsiveness problems when issues arose, which tempers the otherwise strong experience dimension. Read less